Returns & Exchanges

At Giftbox Boutique, we take pride in the quality of our gourmet food selections and want you to be completely satisfied with your purchase. Due to the perishable nature of our products, we offer returns or replacements specifically for items that arrive damaged or do not meet our freshness standards.

Return Process

• 1.
  Inspect Your Package

  Upon delivery, please carefully inspect your gift box for any signs of transit damage or missing gourmet items.

• 2.
  Contact Support

  Email our customer care team within 48 hours of delivery with your order number and clear photos of the damaged goods.

• 3.
  Verification Process

  Our quality assurance team will review your request and confirm eligibility for a refund or a fresh replacement within 2 business days.

• 4.
  Resolution

  Once approved, we will immediately ship a replacement box at no extra cost or issue a full refund to your original payment method.